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Documentation Index

Fetch the complete documentation index at: https://setup.cevro.ai/llms.txt

Use this file to discover all available pages before exploring further.

Standard Operating Procedures (SOPs) are implemented as AI Procedures (AIPs) in Cevro.
See AI Procedures (AIPs) for complete documentation on creating procedures that Cevro follows when handling player conversations. Key concepts:
  • Instructions — Step-by-step guidance for handling specific scenarios
  • Player Context — Backoffice data Cevro uses during the procedure
  • Escalation criteria — When to hand off to human agents
  • Brand variants — Different procedures per brand