Chatform AI ensures that responsible gaming (RG) policies are enforced consistently and effectively by leveraging built-in compliance models. Operators can customize rules to automatically detect, flag, and respond to potential RG concerns, ensuring 100% compliance at all times.

​
Configurable Responsible Gaming Rules

Chatform AI allows operators to configure RG policies based on their specific requirements. The system can:
  • Automatically escalate when the built-in RG model detects potential responsible gaming concerns.
  • Respond in real-time with pre-approved messages to guide players towards appropriate resources.
  • Flag members in internal channels for human oversight when sensitive cases arise.
  • Trigger compliance workflows by kicking off a predefined set of instructions to ensure the AI agent remains fully compliant in every interaction.

​
Ensuring 100% Compliance

  • AI-driven Detection: The system continuously monitors player interactions for RG-related triggers.
  • Customizable Actions: Operators can define whether the AI escalates, responds, or flags cases based on severity.
  • Seamless Oversight: Internal teams receive flagged cases when additional human review is required.
By integrating responsible gaming safeguards at the AI level, Chatform AI guarantees that compliance measures are followed without fail, reducing risk while enhancing player protection.